Here you can find out how to register at our practice and read other important information for patients.
You can find out more by clicking on the links.
Complaints policy
The practice has an in-house procedure for complaints, which we aim to resolve in a timely manner. Whilst we can take complaints in various ways, we ask that all complaints ... [continue] Complaints policy
Data Protection Notice
The following notice applies from 25th May 2018. 1. About Milton Surgery NHS Lothian is a public organisation created in Scotland under section 2 of the National Health Service (Scotland) ... [continue] Data Protection Notice
Guide to Round the Clock Healthcare and Support
Milton Surgery Monday to Friday 8.00am to 6.00pm, excluding public holidays. Our phone number is 0131 549 7300. NHS 24 – 111 You should phone 111 if… you think you ... [continue] Guide to Round the Clock Healthcare and Support
How to Register
We currently have an open registration list and would be delighted to welcome you as a patient, if you live within our practice boundary. If you are unsure if you ... [continue] How to Register
Information about Support Networks – ALISS
ALISS (A Local Information System for Scotland) is a service that has been designed to help you find support near you. Through the ALISS website you can see a directory ... [continue] Information about Support Networks – ALISS
Information Sharing
Milton Surgery is committed to the highest standards of patient confidentiality. The practice complies with current Data Protection and Access to Medical Records legislation. Please note that your information will ... [continue] Information Sharing
Milton Surgery Cancellation and DNA (Did Not Attend) Policy
Cancellation Policy Milton Surgery requests that all patients contact to the surgery to cancel their appointments if they are unable to attend. This should be done at least 2 hours ... [continue] Milton Surgery Cancellation and DNA (Did Not Attend) Policy
NHS Pharmacy First Scotland
Did you know that your local pharmacy can provide advice on symptoms as well as treatment for some conditions (including those listed below) via the NHS? Acne Athletes Foot Allergies ... [continue] NHS Pharmacy First Scotland
Patient Rights and Responsibilities
Your rights Everyone has certain rights. You have the right to: Receive treatment from a general practitioner (GP services) Have your treatment explained to you. Refuse to be treated in ... [continue] Patient Rights and Responsibilities
Practice Boundary
Milton Surgery registers patients across a large area from Musselburgh in the East of Edinburgh, to the Meadowbank and Willowbrae areas in the West of the City. Please see the ... [continue] Practice Boundary
Updating Your Details
To enable us to provide you with the highest standards of patient care it is vital that we hold current details on your patient record. If you have changed your ... [continue] Updating Your Details
Using This Website
General: The information contained on this website gives general advice only and is not intended, nor is it implied, to be a substitute for the professional medical advice or medical care that patients ... [continue] Using This Website
Violent or Abusive Behaviour
Milton Surgery operates a Zero Tolerance policy in relation to threatening, abusive, or violent behaviour against any of our staff (clinical and administrative) or patients. Any behaviour of a threatening, ... [continue] Violent or Abusive Behaviour
Date published: 17th July, 2017
Date last updated: 20th May, 2021
